Do you have any complaints? That is unfortunate to hear, we would like to find a suitable solution together with you.

Customer Service
Monday to Friday from 9am to 5pm
Saturday from 10am to 4pm

You can reach our customer service at 0031 (0)495 625991 or info@bath-living.comComplaints
Would you please submit your complaint within 14 days of noticing it? info@bath-living.com aan to pass on to us? If necessary, we will ask you for additional photos, the purchase invoice and a description of the complaint. You will receive a confirmation and as soon as possible, but no later than 14 days after receipt of your complaint, an answer. If it takes more time, we will inform you of this.

If you do not appreciate this handling, you can always contact the mediation department of the Webshop Keurmerk Foundation, which Bath&Living is a member of. connected. If for any reason the mediation attempt does not lead to a satisfactory solution, you can submit your dispute to the Disputes Committee (SGC).

As of February 15, 2016, it is also possible for consumers in the EU to file complaints via the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr If your complaint is not yet being dealt with elsewhere, you are free to file the complaint via the European Union platform.